Terms & Conditions

These Terms and Conditions of Use are not designed to put you off or dissuade you from using our website but necessary to ensure against abuses, content ownership, termination of accounts (because of abuses), limitation of liability and to set the governing law. On occasion we may update these terms and endeavour to notify you before doing so.

The 3DONKEYS LTD (“3DONKEYS”) website ( “3DONKEYS website” or “3donkeys.co.uk”  ) is owned by 3DONKEYS and all rights, including copyright in the content of the website is owned or controlled by 3DONKEYS.

3donkeys.co.uk gives you up-to-date information, news, features, promotions and the opportunity to purchase our products via our website. These terms and Conditions of Use as well as our Terms and Conditions of Sale and Privacy Policy are designed to protect 3DONKEYS as a business and trader and you as an individual and consumer.

Any comments, queries, concerns or suggestions can be made using the Contact tab on our website.

What You Agree To By Using 3donkeys.co.uk

As with all websites by entering them you are deemed to accept the relevant Terms and Conditions of Use of that site. This also applies to the 3DONKEYS website. If you read these terms and do not accept them then you should not enter the site further.

The Features and Pages Of The Website

The 3DONKEYS website may offer ‘Features’ and ‘Pages’ such as a Shopping Cart, Blog, Videos, Photos as well as competitions, promotions etc. By viewing these features and other pages you are agreeing:

  • Not to replicate or to resend the content
  • Not to respond to or post any content which may be deemed offensive to others or construed to be threatening, defamatory, racist, homophobic, ethnically or religiously discriminatory, insulting or otherwise unlawful
  • Not to post any content on the website which could cause any technical or security threats to 3DONKEYS and our website users (such as viruses, worms, Trojans etc.) or to post any content or features considered a criminal offence
  • To accept that all Features and Pages are used entirely at your own risk and that 3DONKEYS accepts no responsibility otherwise
  • To accept 3DONKEYS will permanently prevent access to anyone using the website not in compliance with these Terms and Conditions.

Sending Us Material Such As Photos And Suggestions

3DONKEYS wish to be informative and allow you the opportunity to have a trusting and long-term association by offering a positive experience through our website. As such we are happy to receive suggestions, criticisms, praise, photos etc., but that in doing so you are aware this information will be considered non-confidential unless personally identifiable.

Please also be aware that any such submissions will grant 3DONKEYS a perpetual, royalty-free license to reproduce or use that material and to exercise worldwide all copyright or publicity rights. This includes using this material for commercial purposes such as advertising. Naturally, if there is a specific request for content not to be reused this will be considered. Similarly if 3DONKEYS wish to use a photo or material sent by you we will inform you. In short the simple rule is not send material you don’t want others to see. All information sent should not be subject to copyright, trademark or publicity rights and that you, the sender, has the right to make such material available to 3DONKEYS.

Website Availability

3DONKEYS will do our best to ensure you have 99.5% availability access to the website. However, there are occasions where outages and other technical glitches can affect transmission. Normally these are the responsibility of ISPs or telecommunications service providers but in any such event we will do our best to ensure uninterrupted availability. Should site access be restricted for repairs or updates we will endeavour to inform all our members prior to commencement.

Your Individual Licence For Website Access

As with most websites, your legal licence to use the 3DONKEYS website does not give you permission to download, extract, re-use or modify it, except with express written consent of 3DONKEYS. This licence denies any commercial/resale use of this website or its contents or any collection and use of any product listings, description, prices or promos. This includes any derivative use, downloading or copying of any information for the benefit of another merchant or third party and also includes any use of data mining or similar data extraction tools.

You may not frame, cut, paste, use meta-tags, hidden text or use similar techniques to extract any trade mark, logo, or other information from the 3DONKEYS website. To do so terminates your license to use the website.

Web Links To And From Other Websites

On occasion the 3DONKEYS website may contain links to other websites and similarly other websites may contain links to ours. In such instances 3DONKEYS is not liable for the availability, content or material contained therein or obtained through any such websites. Access to any third party website linked to the 3DONKEYS website is your decision and done so entirely at your own risk. Any questions, comments or concerns to any such links or material should be made to the owners of that material or link and not to 3DONKEYS. Any information that a link may not be legitimate or pose a potential security threat should be made immediately available to 3DONKEYS via or Contact tab.

3DONKEYS would kindly request that the use of a link to this website on any other website including social media platforms is requested formally and not published until agreed by 3DONKEYS in writing. Publication of a link otherwise must be removed within 24-hours of the request.

Website Content

3DONKEYS make every effort to ensure that the content of the website is accurate, up-to-date and relevant to our product range. From time to time 3DONKEYS may remove content, pages or features at our discretion and without notice. This would be applicable to information that may be out-of-date such as expired promotions or competitions.

Intellectual Property Rights

You acknowledge that all content and compilation of such content together with all software utilised on the website, including HTML code text, fonts, graphics, logos, icons, images and software, is the property of 3DONKEYS and is protected by UK copyright, EU and International law.

Liability Limitation

As mentioned earlier 3DONKEYS will take all reasonable steps to ensure the site is properly functioning at all times but that there may be occasions where the service is interrupted or subject to bugs or defects in the wider internet. Unfortunately 3DONKEYS have no control over this and therefore disclaims all responsibility for and shall not be liable for any damages or other losses incurred as a result of use of the website or its features and pages.

Your Agreement And UK Law

Your use of the website and any purchases made through it will be governed and bound by the laws of England and Wales. By accepting these Terms and Conditions of Use for the website, you accept any dispute therein and shall be subject to the exclusive jurisdiction of the English courts. 3DONKEYS have the right under UK law to seek injunctive or other appropriate relief in any court worldwide, so by accepting these terms you consent to exclusive jurisdiction of such courts and waive any and all objections to jurisdiction or venue in such courts.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3
  • Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Legal Statement

3DONKEYS and the 3DONKEYS logo are trademarks of 3DONKEYS LTD. www.3donkeys.co.uk is the registered domain name of 3DONKEYS  LTD.

Registered Office: Northcote Manor, Northlew, Okehampton, Devon, EX20 3BT England

Registered in England and Wales number 10816181

© 3DONKEYS  LTD 2018. All Rights Reserved


Our guarantee does not cover wear and tear damage such as rips, tears, burns or improper fitting/sizing. This does not affect your statutory rights.

Please see our Delivery and Returns information for more details concerning our returns policy.

Personalised workwear and/or Apparel

Any 3 Donkeys workwear or apparel items added to the website that are eligible for personalisation are available at the buyer’s discretion. 3 Donkeys Ltd cannot be held responsible for any errors as the personalisation of text is completed by the buyer.

As such, if any items purchased are personalised by the buyer, to meet their requirements, are incorrect for any reason (including spelling mistakes or grammatical errors), those items are not eligible for any exchange and are also non-refundable and non-returnable unless they have a manufacturer’s fault.

Please see our Delivery and Returns information for more details concerning our returns policy for any non-personalised items.